Cancellation Policy :
GoodSpread Agro Foods is committed to providing excellent customer service and satisfaction. In the event that you need to cancel an order, please refer to our cancellation policy.
Orders may be cancelled by contacting our customer service team within 24 hours of placing the order. After 24 hours, orders cannot be cancelled or modified as they may have already been processed and shipped.
If you cancel your order within 24 hours of placing it, we will refund your payment using the same method you used to make the purchase. Please note that refunds may take up to 5-7 business days to process.
If you receive a damaged or defective product, please contact our customer service team within 24 hours of receiving the product to arrange for a replacement or refund. In the rare event of the same happening, you may be required to provide photographic evidence of the damaged product to expedite the resolution process.
Please note that certain products, such as perishable goods, may not be eligible for cancellation or refunds. These products will be clearly marked as non-returnable or non-refundable at the time of purchase.
We reserve the right to modify or update our cancellation policy at any time, without prior notice. By placing an order with GoodSpread Agro Foods, you agree to our cancellation policy and any modifications that may be made to it.
Thank you for choosing GoodSpread Agro Foods. We value your business and strive to provide you with the best possible customer service.
Refund Policy:
GoodSpread Agro Foods wants you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a refund or exchange policy.
To be eligible for a refund or exchange, please contact our customer service team within 24 hours of receiving your order. In such cases, you may be required to provide photographic evidence of the damaged product to expedite the resolution process.
If you are requesting a refund, we will refund your payment using the same method you used to make the purchase. Please note that refunds may take up to 5-7 business days to process.
Please note that certain products, such as perishable goods, may not be eligible for refunds or exchanges. These products will be clearly marked as non-returnable or non-refundable at the time of purchase.
We reserve the right to modify or update our refund policy at any time, without prior notice. By placing an order with GoodSpread Agro Foods, you agree to our refund policy and any modifications that may be made to it.
Thank you for shopping with GoodSpread Agro Foods. We appreciate your business and strive to provide you with the best possible customer service.
Return Policy :
GoodSpread Agro Foods wants you to be happy with your purchase. If you receive a product that you are not satisfied with, we offer a return policy.
To be eligible for a return, please contact our customer service team within 12 hours of receiving your order. In such cases, you may be required to provide photographic evidence of any damages or defects to expedite the resolution process.
If your return is approved, we will provide you with a return shipping label to send the product back to us. Once we receive the product, your refund will be processed after due diligence and inspection from our dedicated team.
Please note that certain products, such as perishable goods, may not be eligible for returns. These products will be clearly marked as non-returnable or non-refundable at the time of purchase.
We reserve the right to modify or update our return policy at any time, without prior notice. By placing an order with GoodSpread Agro Foods, you agree to our return policy and any modifications that may be made to it.
Thank you for choosing GoodSpread Agro Foods. We value your business and strive to provide you with the best possible customer service.
Quality Policy :
GoodSpread Agro Foods is committed to providing high-quality organic spices that are sustainably sourced and ethically produced. We prioritize sustainability, customer satisfaction, and compliance with legal and regulatory requirements.